Shipping and Payment

Shipping:

1. Delivery Times:

- We strive to process and dispatch orders within 21 business days of receiving payment.

- Delivery times may vary depending on the destination and shipping method chosen.

- CRE PRODUCTS is not responsible for delays caused by unforeseen circumstances, customs, or shipping carriers.

2. Shipping Methods:

- We offer various shipping options during the checkout process.

- Customers can choose the shipping method that best suits their needs.

3. Shipping Charges:

- Shipping charges are calculated based on the selected shipping method and destination.

- Customers can view the shipping costs during the checkout process.

4. International Shipping:

- International customers are responsible for any customs duties, taxes, or fees imposed by their country.

- CRE PRODUCTS is not liable for delays or additional charges due to customs processing.

5. Order Tracking:

- Tracking information will be provided once the order is dispatched.

- Customers can track their orders through the provided tracking number.

Payment:

1. Payment Methods:

- We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options.

- Additional payment methods may be available and will be displayed during the checkout process.

2. Payment Security:

- CRE PRODUCTS prioritizes the security of customer information and employs industry-standard encryption methods for secure transactions.

3. Payment Confirmation:

- An order confirmation will be sent via email upon successful payment.

- Payments will only be considered confirmed once the funds are received and verified.

4. Contact Before Payment:

- To ensure accuracy and prevent potential issues, we require customers to contact us before making payments.

- Upon placing an order, customers will receive instructions on how to initiate contact regarding payment details.

5. Cancellation of Orders:

- Orders may be canceled before payment confirmation by contacting CRE PRODUCTS customer support.

- Once payment is confirmed, cancellations are subject to our cancellation policy.

6. Refunds and Returns:

- Refund and return policies are outlined separately in our Refund and Return Policy document.

Contact Information:

For any inquiries or concerns related to shipping, payments, or other matters, please contact CRE PRODUCTS customer support at customer.support@creproducts.com or +371 257 316 03.

These terms and conditions are subject to change without prior notice. It is the responsibility of the customer to review the terms before making a purchase. Last updated on 02/12/2023.